Pre-Information Form
PRE-INFORMATION FORM
1.SUBJECT:
The subject of this Sales Agreement Pre-Information Form is the sale and delivery of the product/products whose qualities and sales prices are specified below by the SELLER to the BUYER/RECIPIENT, in accordance with the provisions of the Law on the Protection of Consumers No. 6502 – Distance Contracts Regulation (Official Gazette: 27.11.2014/29188).
By accepting this pre-information form, the BUYER acknowledges that, if the order subject to the contract is approved, they will be obliged to pay the order amount, as well as any additional fees such as shipping costs, taxes, etc., and that they have been informed of this in advance.
2.SELLER INFORMATION:
(Hereinafter referred to as the SELLER) COMPANY NAME/TITLE: THE GRANNIE / Okşan Eylül Danışman Aktay ADDRESS: Yeşilbahçe mah. 1478 sokak. Ergün Apt No:4 Daire:3 EMAIL: info@thegrannie.com PHONE: 05062605217
3.BUYER INFORMATION: (Hereinafter referred to as the BUYER) Recipient: {aliciad} {alicisoyad} Delivery Address: {teslimatadresi} Phone: {alicitelefon} Email/Username: {alicimail}
4.PRODUCT/PRODUCTS INFORMATION:
4.1 The basic characteristics of the product/products (type, quantity, brand/model, color, quantity) are stated on the SELLER’s website. You can review the basic features of the product until the end of the campaign. Valid until the campaign date.
4.2 The prices listed and announced on the website are the sales prices. The announced prices and promises are valid until updated and changed. Prices announced for a limited period are valid until the specified period expires.
4.3 The total sales price, including all taxes, of the contract goods or services is shown in the table below.
{urunbilgileri} Shipping Cost: {kargo}
Payment Method and Plan: {odemesekli}
{odemetablosu}
Delivery Address: {teslimatadresi} Invoice Address: {faturaadresi} Order Date: {tarih}
5. GENERAL TERMS AND CONDITIONS
5.1. The BUYER acknowledges that they have read and understood the basic characteristics of the product, the sales price, and the payment method, as well as the preliminary information about the delivery, on the SELLER’s website, and by accepting this agreement electronically, they accept, declare, and undertake that they will be obliged to pay the order amount, as well as any additional fees such as shipping costs, taxes, etc., upon approval of the contract subject to the order.
5.2. Each product subject to the contract shall be delivered to the BUYER or the person/entity at the address indicated by the BUYER within the period specified in the pre-information section of the website of the SELLER, depending on the distance of the place of residence of the BUYER, within the period specified in the pre-information section of the website of the SELLER, not exceeding 30 days. In case the product cannot be delivered to the BUYER within this period, the BUYER has the right to terminate the contract.
5.3. The SELLER undertakes to deliver the contract goods or services completely, in accordance with the specified qualifications, and, if any, with the warranty documents, user manuals, and to perform the work in accordance with the legal requirements, to provide the necessary information and documents required by the work with care and foresight, to maintain and improve the quality of the service, to act with the necessary attention and care during the performance of the work, and to act with caution and foresight.
5.4. Before the expiry of the performance obligation arising from the contract, the SELLER may supply a different product of equal quality and price, provided that they inform the BUYER and obtain their clear approval.
5.5. If the SELLER cannot fulfill its obligations under the contract due to force majeure events such as those beyond the control of the parties, not foreseen and preventing the parties from fulfilling their obligations, the SELLER agrees, declares, and undertakes to notify the consumer in writing within 3 days from the date they become aware of the situation and to refund the total price to the BUYER within 14 days, if the BUYER has paid the total price.
5.6. The BUYER agrees, declares, and undertakes that if the product price is not paid and/or cancelled in the bank records for any reason, the SELLER’s obligation to deliver the product under the contract will end.
5.7. After the delivery of the product or service subject to the contract to the BUYER or the person/entity at the address indicated by the BUYER, if the credit card of the BUYER is used without their consent by unauthorized persons, resulting in the non-payment of the product price to the SELLER by the relevant bank or financial institution, the BUYER agrees, declares, and undertakes to return the product subject to the contract to the SELLER within 3 days at the expense of the SELLER.
5.8. The SELLER agrees, declares, and undertakes to notify the BUYER of the occurrence of force majeure events that prevent the delivery of the product within the agreed period and to obtain the approval of the BUYER. The BUYER has the right to request the cancellation of the order, the replacement of the product with its equivalent, or the postponement of the delivery period until the obstructive situation is eliminated. In case of cancellation of the order by the BUYER, in cash payments made by the BUYER, the product amount is refunded to them in cash and in full within 14 days after the cancellation of the order. In payments made by the BUYER with a credit card, the product amount is refunded to the bank within 14 days after the cancellation of the order. The BUYER agrees, declares, and undertakes that the reflection of the refunded amount to their accounts is entirely related to the bank transaction process, and that they cannot hold the SELLER responsible for any possible delays.
6. INVOICE INFORMATION
Name/Surname/Title: {recipientname} {recipientsurname}
Address: {deliveryaddress}
Phone: {recipientphone}
Email/Username: {recipientemail}
Invoice Delivery: The invoice will be delivered to the invoice address along with the order during the delivery of the order.
7. RIGHT OF WITHDRAWAL
7.1. The BUYER may exercise the right of withdrawal from the distance contracts for the sale of goods by notifying the SELLER within 14 (fourteen) days from the delivery date of the product to himself or to the person/organization at the address he/she indicated, without assuming any legal or penal responsibility and without giving any reason, and by rejecting the product without using the right of withdrawal in service contracts. In contracts, this period starts from the date of signing the contract. In service contracts where the performance of the service is started with the approval of the consumer before the expiry of the withdrawal period, the right of withdrawal cannot be exercised. The expenses arising from the exercise of the right of withdrawal shall be borne by the SELLER. The BUYER acknowledges in advance that he/she has been informed about the right of withdrawal by accepting this agreement.
7.2. For the exercise of the right of withdrawal, it is necessary to make a written notification to the SELLER by registered mail, fax, or e-mail within the 14-day period, and the product must not be used within the framework of the provisions of the “Products for which the Right of Withdrawal Cannot Be Used” regulated in this agreement. In case of exercising this right,
7.2.1 the invoice of the product delivered to the third party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution. Returns of orders invoiced on behalf of corporations cannot be completed without the CREDIT INVOICE being issued.)
7.2.2. Return form,
7.2.3. The box of the products to be returned, the packaging, if any, the standard accessories must be delivered complete and undamaged.
7.2.4. The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days from the date of receipt of the withdrawal notification and to receive the goods within 20 days.
7.2.5. If there is a decrease in the value of the goods due to the fault of the BUYER or if it becomes impossible to return the goods, the BUYER is obliged to compensate the damages of the SELLER in proportion to his fault. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the product or service within the withdrawal period.
7.2.6. In case the amount of the campaign exceeds the campaign limit amount due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.
PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
8.1.
a) Contracts related to goods or services whose prices are dependent on fluctuations in financial markets and which are not under the control of the seller or provider.
b) Contracts related to goods prepared in line with the consumer’s requests or personal needs.
c) Contracts related to the delivery of perishable or expired date products.
d) Contracts related to the delivery of products whose protective elements such as packaging, tape, seal, package have been opened after delivery and which are not suitable for return for health or hygiene reasons.
e) Contracts related to the delivery of goods mixed with other products after delivery and which cannot be separated due to their nature.
f) Contracts related to the delivery of periodicals such as newspapers and magazines within the framework of a subscription agreement, except for those provided under the subscription agreement.
g) Contracts related to services to be provided at a specific date or period, such as accommodation, goods transportation, car rental, food and beverage supply, and entertainment or leisure purposes.
h) Contracts related to services whose performance has started with the approval of the consumer before the expiry of the right of withdrawal period. Cosmetic and personal care products, underwear products, swimsuits, books, copyable software and programs, DVDs, VCDs, CDs, and stationery supplies (toner, cartridge, ribbon, etc.) can be returned only if their packaging is unopened, untried, undamaged, and unused.
8.2. The SELLER may apply to the consumer problems arbitration board or the consumer court within the monetary limits specified below, regarding complaints and objections. The information regarding the monetary limit is as follows: As of 28/05/2014:
a) In disputes whose value is below 2,000.00 (two thousand) TL in accordance with Article 68 of the Consumer Protection Law No. 6502, to the district consumer arbitration committees, b) In disputes whose value is below 3,000.00 (three thousand) TL, to the provincial consumer arbitration committees, c) In metropolitan municipalities, disputes whose value is between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL are applied to the provincial consumer arbitration committees. This Agreement is made for commercial purposes.
COMPANY NAME/TITLE: THE GRANNIE / Okşan Eylül Danışman Aktay
ADDRESS: Yeşilbahçe mah. 1478 sokak. Ergün Apt No:4 Daire:3
EMAIL: info@thegrannie.com
PHONE: 05062605217