Privacy&Security Policy

All services provided on our store are owned by THE GRANNIE / Okşan Eylül Danışman Aktay, registered at www.thegrannie.com, and operated by our company.

Our company may collect personal data for various purposes. Below, it is explained how and in what way the collected personal data are collected, and how these data are protected.

By filling out various forms and surveys on our Membership or Store, members provide some personal information (such as name-surname, company information, phone, address, or e-mail addresses) to be collected by the Store due to the nature of the business.

Our company may send campaign information, information about new products, promotional offers to its customers and members from time to time. Our members can make their choices regarding whether to receive such information at the time of becoming a member, change this choice from the account information section after logging in, or notify by clicking on the link in the notification message received.

Personal information electronically submitted to our store by our members during the approval process via the store or email will not be disclosed to third parties outside the purposes and scope determined by the “User Agreement” we have made with our members.

For the identification of system-related problems and the rapid resolution of problems or disputes that may arise regarding the service provided, our company records the IP address of its members and uses it. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic information.

Our company may use the requested information for direct marketing purposes by itself or in cooperation with third parties, other than the purposes and scope determined by the “User Agreement.” Personal information may also be used to contact the user if necessary. The information requested by our company or provided by the user or information about the transactions made through our store may be used by our company and the persons in cooperation with it for various statistical evaluations, creating a database, and conducting market research, other than the purposes and scope determined by the “User Agreement”, without disclosing the identity of our members.

Our company undertakes to keep confidential information strictly private and confidential, to consider it as a confidentiality obligation, to take all necessary measures and to show necessary care to prevent the confidentiality, unauthorized use, or disclosure of confidential information, and to ensure and maintain confidentiality.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop from our e-commerce sites. Your credit card information is never stored in our system.

When you enter the transaction process, there are two things you need to pay attention to in order to understand that you are on a secure site. One of these is a key or lock icon at the bottom of your browser. This indicates that you are on a secure web page and all your information is encrypted and protected. This information is only used in accordance with the instructions given during the sales process and as instructed. Information about the credit card used during shopping is encrypted and queried by the relevant bank via the 128-bit SSL (Secure Sockets Layer) protocol independently of our e-commerce sites. If the availability of the card is confirmed, the shopping continues. Since no information about the card can be viewed or recorded by us, and therefore, cannot be obtained by third parties under any circumstances, it prevents these information from being seized by third parties.

The reliability of the payment / invoice / delivery address information of orders placed online with a credit card is monitored by our company against Credit Card Fraud. Therefore, in order for the orders of customers who place an order for the first time from e-commerce sites to reach the supply and delivery stage, the accuracy of financial and address / telephone information must be confirmed. If necessary, contact is made with the credit card holder or the relevant bank for the control of this information.

You can access all the information you have given while becoming a member, and only you can access and change this information. If you securely protect your membership login information, it is not possible for others to access your information and change it. For this purpose, during the membership transactions, movement is made within the 128 bit SSL security area. This system is an internationally unbreakable encryption standard.

Information about third-party websites and applications

Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and content of sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this contract apply only to the use of our Store and do not cover third-party websites.

EXCEPTIONAL CASES

In limited cases specified below, our Company may disclose user information to third parties outside the provisions of this “Privacy Policy.” These situations, although limited in number, are:

1. To comply with the compulsory rules brought by the competent legal authority such as Law, Decree with the Force of Law, Regulation, etc.;
2. To fulfill the requirements of the “Membership Agreement” and other contracts with our company and to implement them;
3. In case of a request for information about users within the framework of an investigation or investigation conducted by the competent administrative and judicial authorities in accordance with the procedures;
4. In cases where it is necessary to provide information to protect the rights or security of users.

EMAIL SECURITY

In e-mails you send to our Customer Service regarding any order, never write your credit card number or passwords. The information in emails can be seen by third parties. Our company cannot guarantee the security of the information transmitted from your e-mails under any circumstances.

BROWSER COOKIES

Our company can obtain information about users visiting the store and the use of the website by using a technical communication file (Cookie) through cookies. These mentioned technical communication files are small text files sent by the website to the user’s browser (browser) to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site and dynamically generating advertisements and content designed specifically for users.

The technical communication file is not designed to receive data or any personal information from your hard drive or e-mail. Most browsers are initially designed to accept technical communication files, but users can change the settings to not receive the technical communication file or to receive a warning when the technical communication file is sent.

Our company reserves the right to change the provisions of this “Privacy Policy” by publishing it on the site or by sending an email to users or by publishing it on the site. If the Privacy Policy provisions change, they become effective on the date of publication.

For any questions and suggestions regarding our Privacy Policy, you can send an email to info@thegrannie.com. You can reach our company at the following contact information.

COMPANY NAME: THE GRANNIE / Okşan Eylül Danışman Aktay

ADDRESS: Yeşilbahçe mah. 1478 sokak. Ergün Apt No:4 Daire:3

EMAIL: info@thegrannie.com

PHONE: 05062605217